Sección para añadir contenido por parte de los usuarios
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Política de cookies
Una Cookie es un fichero que se descarga en su ordenador al acceder a determinadas páginas web. Las cookies permiten a una página web, entre otras cosas, almacenar y recuperar información sobre los hábitos de navegación de un usuario o de su equipo y, dependiendo de la información que contenga y de la forma en que utilice su equipo, pueden utilizarse para reconocer al usuario.
Las cookies son esenciales para el funcionamiento de internet, aportando innumerables ventajas en la prestación de servicios interactivos, facilitándole la navegación y usabilidad de nuestra web
TIPOS DE COOKIES
A continuación, se realiza una clasificación de las cookies en función de una serie de categorías. No obstante es necesario tener en cuenta que una misma cookies puede estar incluida en más de una categoría.
Tipos de cookies según la entidad que las gestione
Según quien sea la entidad que gestione el equipo o dominio desde donde se envían las cookies y trate los datos que se obtengan se pueden distinguir dos tipos:
Cookies propias.– Son aquellas que se envían al equipo terminal del usuario desde un equipo o dominio gestionado por el propio editor y desde el que se presta el servicio solicitado por el usuario.
Cookies de tercero.– Son aquellas que se envían al equipo terminal del usuario desde un equipo o dominio que no es gestionado por el editor, sino por otra entidad que trata los datos obtenidos a través de las cookies.
En el caso de que las cookies sean instaladas desde un equipo o dominio gestionado por el propio editor pero la información que se recoja mediante éstas sea gestionada por un tercero, no pueden ser consideradas como cookies propias.
Tipos de cookies según el plazo que permanecen activadas
Cookies de sesión.- Son un tipo de cookies diseñadas para recabar y almacenar datos mientras el usuario accede a una página web.
Cookies persistentes.- Son un tipo de cookies en el que los datos siguen almacenados en el terminal y pueden ser accedidos y tratados durante un período definido por el responsable de la cookie, y que puede ir de unos minutos a varios años.
Tipos de cookies según su finalidad
Cookies técnicas.- Son aquellas que permiten al usuario la navegación a través de una página web, plataforma o aplicación y la utilización de las diferentes opciones o servicios que en ella existan.
Cookies de personalización.- Son aquellas que permiten al usuario acceder al servicio con algunas características de carácter general predefinidas en función de una serie de criterios en el terminal del usuario.
Cookies de análisis.- Son aquellas que permiten al responsable de las mismas, el seguimiento y análisis del comportamiento de los usuarios de los sitios web a los que están vinculadas.
Cookies publicitarias.- Son aquellas que permiten la gestión, de la forma más eficaz posible, de los espacios publicitarios que, en su caso, el editor haya incluido en una página web, aplicación o plataforma desde la que presta el servicio solicitado en base a criterios como el contenido editado o la frecuencia en la que se muestran los anuncios.
Cookies de publicidad comportamental.- Son aquellas que permiten la gestión, de la forma más eficaz posible, de los espacios publicitarios que, en su caso, el editor haya incluido en una página web, aplicación o plataforma desde la que presta el servicio solicitado. Estas cookies almacenan información del comportamiento de los usuarios obtenida a través de la observación continuada de sus hábitos de navegación, lo que permite desarrollar un perfil específico para mostrar publicidad en función del mismo.
Según lo dispuesto en el artículo 22.2 de la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI-CE), DISTRIBUIDORA AHUACATL, S.L. informa de las cookies utilizadas en nuestra website:
A continuación detallamos los tipos de cookies que DISTRIBUIDORA AHUACATL, S.L. utiliza:
DoubleClick, es un servicio que se utiliza para orientar la publicidad según sea el contenido que es relevante para un usuario, mejorar los informes del rendimiento de la campaña y evitar mostrar anuncios que el usuario ya haya visto. Según la tipología anterior, se trata de una cookie de terceros, persistente y publicitaria
Google Analytics, un servicio de analítica web desarrollada por Google, que permite la medición y análisis de la navegación en las páginas web. Según la tipología anterior se trata de cookies de terceros, persistentes y de análisis.
Google Tag Manager, es un complemento del Google Analytics. Según la tipología anterior se trata de cookies de terceros, persistentes y de análisis.
COMO DESHABILITAR LAS COOKIES EN LOS NAVEGADORES MÁS USADOS
Asimismo, DISTRIBUIDORA AHUACATL, S.L. informa al usuario de que tiene la posibilidad de configurar su navegador de modo que se le informe de la recepción de cookies, pudiendo, si así lo desea, impedir que sean instaladas en su disco duro.
A continuación, le proporcionamos los enlaces de diversos navegadores, a través de los cuales podrá realizar dicha configuración:
Explorer versiones 7 y 8: http://windows.microsoft.com/es-ES/windows-vista/Block-or-allow-cookies
Explorer versión 9: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari 5.1 (OS X Lion): http://support.apple.com/kb/PH5042?viewlocale=es_ES
Safari (IOS): http://support.apple.com/kb/HT1677?viewlocale=es_ES
Windows Phone: http://www.windowsphone.com/es-ES/how-to/wp7/web/changing-privacy-and-other-browser-settings
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Comercial Mexicana de Alimentación, located in spain, comercializes mexican products throughout Europe.
We are a new enterprise dedicated to bring the best of mexican food to every corner in Europe.
We deliver mexican foodstuff in Spain, France, Italy, Belgium, The Netherlands, Germany, Austria, United Kingdom, Luxemburg and Portugal.
We are committed to become your mexican on line supermarket in Europe.
We offer, tortillas, salsas, canned goods, condiments, spicies, beans, chillies, tequilas, kitchenware, tableware, candies and beverages. All of them at good prices.
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Orders are shipped by ground transportation agency (Sea in some cases). Prices and conditions vary according to destination of the order. The costs and transit times of the order appear in the checkout process and you can check before confirming the order. All shipments are insured 100% of the value of the goods. For any loss, damage, theft. be replenished again beaten the material lost at no cost to the customer.
- Peninsula: 48 hours*
- Balearic Islands: 2 to 3 days*
- France (except Islands), Portugal (except islands), Germany, 3 to 4 days*
- Italy (except islands), the Netherlands, Austria, Luxembourg, Belgium, United Kingdom: 4 to 5 days*
- For more destinations check table below
* Weekdays (excluding holidays at origin and destination)
Shipping costs in Spain and Portugal:
|Mainland Spain||6,75 €||7,90 €||9,75 €||12,25 €||16,75 €||21,85 €||2 días|
|Baleares, Mallorca, Menorca, Ibiza||9,15 €||12,50 €||No disp||19,35 €||26,15 €||34,95 €||3 días|
|Mainland Portugal||11,45 €||18,15 €||21,90 €||27,60 €||32,20 €||41,50 €||2 días|
We do not ship to Canary Islands or to the autonomous cities of Ceuta and Melilla.
Shipping in Europe (ground service):
|Austria||27,25||28,70||34,50||40,65||80,95||3 - 4 days|
|Belgium||27,25||28,70||34,50||40,65||80,95||3 - 4 days|
|Bulgaria||43,70||50,80||66,15||70,15||140,30||4 - 5 days|
|Czech Republic||46,55||51,15||62,35||70,95||141,90||4 - 6 days|
|Denmark||34,95||37,65||49,65||51,95||103,90||4 - 5 days|
|Finland||46,55||51,15||62,35||70,95||141,90||4 - 6 days|
|Greece||46,55||51,15||62,35||70,95||141,90||4 - 6 days|
|Hungary||46,55||51,15||62,35||70,95||141,90||4 - 6 days|
|Latvia||46,55||51,15||62,35||70,95||141,90||4 - 6 days|
|Lithuania||46,55||51,15||62,35||70,95||141,90||4 - 6 days|
|Luxemburgo||27,25||28,70||34,50||40,65||80,95||3 - 4 days|
|Mainland France||22,50||23,15||25,35||28,55||56,55||3 days|
|Mainland Italia||27,25||28,70||34,50||40,65||80,95||3 - 4 days|
|Poland||46,55||51,15||62,35||70,95||141,90||4 - 6 days|
|Rumania||43,70||50,80||66,15||70,15||140,30||4 - 5 days|
|Slovaquia||43,70||50,80||66,15||70,15||140,30||4 - 5 days|
|Slovenia||46,55||51,15||62,35||70,95||141,90||4 - 6 days|
|Sweden||46,55||51,15||62,35||70,95||141,90||4 - 6 days|
|The Netherlands||27,25||28,70||34,50||40,65||80,95||3 - 4 days|
|United Kingdom||27,25||28,70||34,50||40,65||80,95||3 - 4 days|
In calculating the rates is taken into account the volumetric weight of shipment and this is sometimes higher than the gross weight of the package container order.
In compliance with EU Regulation 2016/679, of April 27, 2016 (RGPD) and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE) , DISTRIBUIDORA AHUACATL, SL with NIF B66925223 informs users that it is responsible for the processing of their data.
We process your personal data for the following purposes:
- Administrative and commercial management of clients and suppliers
- Management and communication of inquiries on the web
- Capture of images to guarantee the safety of people and goods
Regarding the period of conservation of your data,
Your data will be kept:
- As long as the commercial relationship is maintained
- During the time necessary to comply with the legal obligations required by current legislation and prescription of responsibilities
- Until the deletion is requested by the interested party
- As soon as the retention periods expire, the data will be destroyed
The legitimacy for the processing of your data is based on a commercial relationship based on the interest of the interested party in our brand. The treatment is necessary for the fulfillment of a legal obligation applicable to the person in charge of the treatment, being authorized by law.
The data is transferred to those in charge of treatment in order to comply with the services demanded by customers and to comply with legal obligations.
WHAT ARE YOUR RIGHTS?
- Anyone has the right to obtain confirmation on whether the DISTRIBUIDORA AHUACATL, S.L. is treating personal data that interests you, or not
- Interested persons have the right to access their personal data, as well as to request the rectification of their inaccurate data or, in any case, request the deletion when, among other reasons, the data is no longer necessary for the purposes for those that were collected
- In certain circumstances provided for in article 18 of the RGPD, the interested parties may request the limitation of the processing of their data, in this case they will only keep them for the exercise or defense of claims
- By virtue of the right to portability, the interested parties have the right to obtain the personal data, which concern them, in a structured format of common use and mechanical reading and to transmit them to another person in charge
HOW CAN YOU EXERCISE YOUR RIGHTS?
- Through a letter addressed to DISTRIBUIDORA AHUACATL, S.L., CARRER COMTE DE BORRELL 152 LOCAL 2 08015 - BARCELONA
WHAT WAYS OF CLAIM ARE THERE?
- If you consider that your rights have not been adequately addressed, you have the right to file a claim with the Catalan Data Protection Authority or the Spanish Data Protection Agency
In compliance with Article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), DISTRIBUIDORA AHUACATL, S.L. informs that it is the owner of the website www.comercialmexicana.eu.
This website (www.comercialmexicana.eu), owned by DISTRIBUIDORA AHUACATL, S.L. has been created and designed to publicize and allow general access for all internet users, to the information, activities, products and services offered by this entity.
The purpose of this legal notice is to establish the General Conditions that regulate the access and general use of the aforementioned website by all users, so that access and use of it necessarily implies the submission and acceptance of the cited General Conditions included in this Legal Notice.
The use of this Web page attributes the condition of user of the same.
The user is recommended to read carefully and carefully the conditions and instructions published each time he accesses this web page, since access implies reading and acceptance. By accessing and using www.comercialmexicana.eu or any of its pages and subdomains, the user expressly, fully and unreservedly agrees to the conditions and instructions published in the legal notice at the time of access without prejudice to the application of the corresponding regulations of mandatory legal compliance depending on the case.
Any use other than that authorized is expressly prohibited, leaving DISTRIBUIDORA AHUACATL, S.L. empowered to deny or withdraw access and use of the Web, at any time, and without prior notice, to those users who breach these general conditions.
The user assumes responsibility for the correct use of the website.
This responsibility will extend to:
The veracity and legality of the information provided by the user in the forms issued by DISTRIBUIDORA AHUACATL, S.L. for access to certain content or services offered by the web.
The use of the information, services and data offered by DISTRIBUIDORA AHUACATL, S.L. Contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may involve injury to the rights of third parties or the operation of the website itself.
The user of this website agrees not to use it for illegal or illegal purposes or activities; Consequently, you may not vary any of the elements incorporated in our website, copy, distribute, transmit, present, perform, or in general reproduce in any way, publish, authorize or create any work based on the information or content incorporated on our website by DISTRIBUIDORA AHUACATL, SL, its agents, managers, subsidiaries and / or employees.
LINKS POLICY AND EXEMPTIONS OF LIABILITY
DISTRIBUIDORA AHUACATL, S.L. is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will it proceed to examine or exercise any type of control over the content of other sites of the net. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links.
DISTRIBUIDORA AHUACATL, S.L. declares to have adopted all the necessary measures to avoid any damages to the users of its website, which may arise from browsing its website. Consequently, DISTRIBUIDORA AHUACATL, S.L. It is not responsible, in any case, for any damages that the user may suffer from browsing the Internet.
DISTRIBUIDORA AHUACATL, S.L. reserves the right to make the modifications it deems appropriate, without prior notice, in the content of its website. Both in relation to the contents of the website, as in the conditions of use thereof, or in the general conditions of contract. Said modifications may be made through its website by any form admissible by law and shall be binding during the time they are published on the website and until they are validly modified by subsequent ones.
INTERNET HIRING SERVICES
Certain contents of the website of DISTRIBUIDORA AHUACATL, S.L. They contain the possibility of contracting over the Internet. The use of the same will require the reading and mandatory acceptance of the general contracting conditions established for that purpose by DISTRIBUIDORA AHUACATL, S.L.
In accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data (LOPD), DISTRIBUIDORA AHUACATL, S.L. informs users of its website that the personal data collected by the company, through the forms located on its pages, will be entered in an automated file under the responsibility of DISTRIBUIDORA AHUACATL, SL, in order to facilitate, expedite and comply the commitments established between both parties.
Likewise, DISTRIBUIDORA AHUACATL, S.L. informs of the possibility of exercising the rights of access, rectification, cancellation and opposition by writing to the address: CARRER COMTE DE BORRELL 152 LOCAL 2 08015 - BARCELONA.
As long as the user does not communicate otherwise to DISTRIBUIDORA AHUACATL, S.L., it will understand that their data has not been modified, that the user undertakes to notify DISTRIBUIDORA AHUACATL, S.L. any variation and that DISTRIBUIDORA AHUACATL, S.L. You have the consent to use them in order to build loyalty in the relationship between the parties.
INTELLECTUAL AND INDUSTRIAL PROPERTY
DISTRIBUIDORA AHUACATL, S.L. By itself or as assignee, it is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for their operation, access and use, etc.), owned by DISTRIBUIDORA AHUACATL, SL. They will, therefore, be works protected as intellectual property by the Spanish legal system, being applicable both the Spanish and community regulations in this field, as well as the international treaties related to the matter and signed by Spain.
All rights reserved. In no case will it be understood that any license is granted or a waiver, transmission, total or partial transfer of said rights is made. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the data are expressly prohibited. contents of this web page, for commercial purposes, in any support and by any technical means, without the authorization of DISTRIBUIDORA AHUACATL, SL.
The user agrees to respect the Intellectual and Industrial Property rights owned by DISTRIBUIDORA AHUACATL, SL. You can view the elements of the portal and even print, copy and store them on the hard drive of your computer or on any other physical medium. and when, solely and exclusively, for your personal and private use. The aforementioned trademarks are for unauthorized use, so they cannot be used by any third party without the express consent in writing and signed by their owners. Likewise, the user is not authorized to use, on any other website, the trademarks of DISTRIBUIDORA AHUACATL, S.L. as links without your prior written consent.
Even in the event that the user downloads any of the applications available for this purpose on our website, this will not grant him any rights over them, since DISTRIBUIDORA AHUACATL, S.L. You only authorize their use and retain all rights to them.
The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of DISTRIBUIDORA AHUACATL, S.L ..
LEGAL ACTIONS, APPLICABLE LEGISLATION AND JURISDICTION
DISTRIBUIDORA AHUACATL, S.L. It also reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content, or for the breach of these conditions.
The relationship between the user and the provider will be governed by current regulations and applicable in the Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. DISTRIBUIDORA AHUACATL, S.L. is domiciled in BARCELONA, Spain.
In compliance with Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), DISTRIBUIDORA AHUACATL, SL informs users that it has proceeded to create a profile on the Social Networks Facebook, Twitter and Instagram, with the main purpose of advertising its products and services.
Data of DISTRIBUIDORA AHUACATL, S.L .:
CARRER COMTE DE BORRELL 152 LOCAL 2 08015 - BARCELONA
The user has a profile on the same Social Network and has decided to join the page created by DISTRIBUIDORA AHUACATL, SL, thus showing interest in the information that is advertised on the Network. By joining our page, you provide us with your consent to the processing of personal data published on your profile.
The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy.
DISTRIBUIDORA AHUACATL, S.L. has access and treats that public information of the user, especially his contact name. These data are only used within the Social Network itself. They are not incorporated into any file.
In relation to the rights of access, rectification, cancellation and opposition, which you have and which can be exercised before DISTRIBUIDORA AHUACATL, SL, in accordance with the LOPD, you must take into account the following nuances: p >
Access: It will be defined by the functionality of the Social Network and the ability to access information on user profiles.
Rectification: It can only be satisfied in relation to that information that is under the control of DISTRIBUIDORA AHUACATL, S.L., for example, delete comments published on the page itself.
Normally, this right must be exercised before the Social Network.
Cancellation and / or Opposition: As in the previous case, it can only be satisfied in relation to that information that is under the control of DISTRIBUIDORA AHUACATL, S.L., for example, stop being linked to the profile.
DISTRIBUIDORA AHUACATL, S.L. will perform the following actions:
Access to the public information of the profile.
Publication in the user's profile of all the information already published on the DISTRIBUIDORA AHUACATL, S.L. page.
Send personal and individual messages through the channels of the Social Network.
Updates of the status of the page that will be published in the user's profile.
The user can always control their connections, eliminate the contents that no longer interest them and restrict who they share their connections with, for this they must access their privacy settings.
The user, once linked to the DISTRIBUIDORA AHUACATL, S.L. page, may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network in the latter. The user, in all cases, must be the owner thereof, enjoy copyright and intellectual property rights or have the consent of the affected third parties. Any publication on the page is expressly prohibited, be it texts, graphics, photographs, videos, etc. that violate or are likely to violate morality, ethics, good taste or decorum, and / or that infringe, violate or violate intellectual or industrial property rights, the right to image or the law. In these cases , DISTRIBUIDORA AHUACATL, SL reserves the right to immediately withdraw the content, being able to request the permanent blocking of the user.
DISTRIBUIDORA AHUACATL, S.L. will not be responsible for the content that a user has freely published.
The user must bear in mind that his publications will be known to other users, so he himself is the main responsible for their privacy.
The images that may be published on the page will not be stored in any file by DISTRIBUIDORA AHUACATL, S.L., but they will remain on the Social Network.
CONTESTS AND PROMOTIONS
DISTRIBUIDORA AHUACATL, S.L. reserves the right to carry out contests and promotions, in which the user linked to its page may participate. The bases of each of them, when the Social Network platform is used for this, will be published in it. Always complying with the LSSI-CE and with any other standard that may apply.
The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.
DISTRIBUIDORA AHUACATL, S.L. will use the Social Network to advertise its products and services, in any case, if you decide to process your contact data to carry out direct commercial prospecting actions, it will always be, complying with the legal requirements of the LOPD and the LSSI-CE. p>
The fact of recommending the DISTRIBUIDORA AHUACATL, S.L. page to other users will not be considered advertising. so that they too can enjoy the promotions or be informed of their activity.
GENERAL CONTRACTING CONDITIONS
INFORMATION PRIOR TO THE CONTRACT PROCESS
This website www.comercialmexicana.eu is owned by DISTRIBUIDORA AHUACATL, S.L. with CIF B66925223 and fiscal address at CARRER COMTE DE BORRELL 152 LOCAL 2 08015 - BARCELONA, acting commercially under the trademark COMERCIAL MEXICANA DE ALIMENTACION.
The General Contracting Conditions regulate the distance selling relationship between DISTRIBUIDORA AHUACATL, S.L. and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, Law 3/2014, of March 27, which modifies the text recast from the General Law for the Defense of consumers and Users, to Royal Decree 1906/1999, of December 17, 1999, which regulates Telephone or Electronic Contracting with general conditions, Organic Law 15/1999, of December 13, Protection of Personal Data, Law 7/1996, of January 15, Retail Trade Regulation, and Law 34/2002 of July 11, Services of the Information Society and Commerce Electronic.
DISTRIBUIDORA AHUACATL, S.L. reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any form admissible by law and shall be binding during the time they are published on the website and until they are validly modified by subsequent ones. However, DISTRIBUIDORA AHUACATL, S.L. reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely and appropriate manner.
The purpose of the website is the sale of Mexican food products.
The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.
Likewise, you can subscribe to the newsletter to receive offers of the referred products or general information that may be of interest to you.
As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare to be of legal age and have the legal capacity and to act necessary to access the websites of DISTRIBUIDORA AHUACATL, S.L. and hiring through them.
To purchase our products, you can go to the corresponding section of our online store.
As long as you do not tell us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have the consent to use them in order to build loyalty in the relationship between the parties.
The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order.
OFFER AND VALIDITY
In the case of a product on sale, it will always be indicated along with its essential characteristics, the offer price and its validity.
In compliance with current regulations DISTRIBUIDORA AHUACATL, S.L. offers information on all items for sale, their characteristics and prices. However, DISTRIBUIDORA AHUACATL, S.L. reserves the right to withdraw, replace or change the products offered through its website, by simply changing its content. In this way, the products offered at any time on the website will be governed by the General Contracting Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.
ESSENTIAL CHARACTERISTICS OF THE PRODUCTS
The products offered in our online store incorporate a photograph and its essential characteristics, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph, is not binding. It is identified in the characteristics.
All products indicate the sale price in Euros and include Value Added Tax (VAT). If any other tax is applicable, this will be indicated.
DELIVERY AND TRANSPORTATION COSTS
DISTRIBUIDORA AHUACATL, S.L. makes shipments through online sales in PENINSULA and BALEARIC ISLANDS, as well as the destinations announced in the shipping costs section, charging an amount for shipping costs according to the same table.
FORMS OF PAYMENT AND EXECUTION OF THE ORDER
VISA or MASTERCARD, PAYPAL or bank transfer credit card.
All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on standard SSL (Secure Sockets Layer) security technology. All the information that you transmit to us travels encrypted through the network.
Likewise, the data about your credit card are entered directly on the bank's page, at the POS (Bank's Point of Sale Terminal) and are not entered or registered on any DISTRIBUIDORA AHUACATL, S.L. server.
When paying with VISA or MASTERCARD you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD card, thus offering more guarantees about the security of the transaction.
This form of payment is valid only on the web.
When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, its holder may demand the immediate cancellation of the charge. In this case, the corresponding debit and re-credit annotations in the accounts of the supplier and the holder will be made as soon as possible.
However, if the purchase had been effectively made by the cardholder and the demand for return was not a consequence of having exercised the right of withdrawal or resolution and, therefore, would have unduly demanded the cancellation of the corresponding charge , he will be obliged to DISTRIBUIDORA AHUACATL, SL to compensation for the damages caused as a result of said cancellation.
Delivery of the order
DISTRIBUIDORA AHUACATL, S.L. undertakes to deliver the order within a maximum of 72 hours, starting the day after the order is placed.
Usually deliveries are made within a period indicated in the shipping costs section of the website. Delivery times are approximate and are not guaranteed due to possible eventualities. Deliveries are only made on business days
The availability of the products offered by DISTRIBUIDORA AHUACATL, S.L. it may vary based on customer demand. Although DISTRIBUIDORA AHUACATL, S.L. updates the stock periodically, the product requested by the customer could be out of stock at that time. In case of non-execution due to unavailability, DISTRIBUIDORA AHUACATL, S.L. as soon as it becomes aware of this situation, it will notify the client by email. The period of this communication will not exceed in any case the maximum period of 30 days. DISTRIBUIDORA AHUACATL, S.L. You can give the double option of: supplying the client without price increase, a product with similar characteristics or of higher quality, or except for justified and demonstrable reasons by DISTRIBUIDORA AHUACATL, S.L. Within this same period, pay the amounts paid for the canceled order. In the event that DISTRIBUIDORA AHUACATL, S.L. do not make this payment within the indicated period, the buyer may claim that double the amount owed be paid, without prejudice to their right to be compensated.
RIGHT OF WITHDRAWAL, RETURNS AND CLAIMS
The buyer will have a minimum period of fourteen calendar days to withdraw, from the day the customer receives the product, without any penalty and without indicating the reasons.
As established in article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with Consumer specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.
The customer must return or deliver the product directly to DISTRIBUIDORA AHUACATL, SL, at the address CARRER COMTE DE BORRELL 152 LOCAL 2 08015 - BARCELONA, without any undue delay, and in any case within a maximum period of fourteen calendar days at from the date on which the right of withdrawal from the contract is formalized. The term will be understood as fulfilled if the customer returns the product before the end of the term.
The customer will be responsible for the costs of returning the product.
In any case, the products to be returned must be in perfect condition, unused and in their original packaging. Therefore, in order to avoid transport problems, please ensure that the package is properly protected and sealed. Once received, we will check their status. As soon as we check that both the item (s), as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid.
Refund of payment
The reimbursement of the amounts received by the client will be made using the same means of payment used by the client, as long as the opposite has not been provided. DISTRIBUIDORA AHUACATL, S.L. You may retain the refund until you have received the product, reason for withdrawal, or until the customer provides proof of return, depending on which condition is met first.
In the event of unjustified delay by DISTRIBUIDORA AHUACATL, SL, regarding the return of the amounts paid, the client may claim double the amounts paid, without prejudice to the right to be compensated for the damages suffered in those that exceed that amount.
Return of the defective product
In the event that the product is not in good condition and the causes attributable to it are not a consequence of the customer, the customer will have the right to return the product, informing DISTRIBUIDORA AHUACATL, S.L. of the reason for return through any of the means provided in these contracting conditions, and at no cost to the client. This return due to a defect or poor condition of the product will not be considered a right of withdrawal.
DISTRIBUIDORA AHUACATL, S.L. undertakes to bear the cost of the return and to return the product for a new one in accordance with conditions accepted at the time of sale.
Likewise, DISTRIBUIDORA AHUACATL, S.L. reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content or for breach of these conditions.
The relationship between the user and the provider will be governed by current regulations and applicable in the Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. DISTRIBUIDORA AHUACATL, S.L. is domiciled in BARCELONA Spain.